Service Request Form


If you have more than 2 instruments to send in for service, please download this form.(2.3MB) Service-Request-aus.pdf
 
Please complete and submit the form below
Date: * (dd/mm/yyyy)  
First Name: *  
Last Name: *  
Company Name: *  
Street/Postal Address: *  
Suburb:
State:
Post code:
Country: *  
Contact Phone: *  
Fax:
Email Address: *    
Purchase Order: *
Date Purchased: (dd/mm/yyyy)
When did you first contact us in relation to this service request? (dd/mm/yyyy)
Instrument 1
Make:
Model:
Serial No:
Accessories:
Please Give Clear Description Of Fault and Error Codes
Instrument 2
Make:
Model:
Serial No:
Accessories:
Please Give Clear Description Of Fault and Error Codes
Delivery Type: Please Select One:



Following submission of this online form, a memeber of the service team will contact you to finalise your service arrangement and send you official paperwork to accompany the goods.

Service department contact details:

Phone : 1300 735 292, Select Option 1 then Option 2
Fax : 03 9763 7938
Email : serviceau@thermofisher.com